Refund & cancellation policy
Last updated: 20 June 2026
This Refund & Cancellation Policy explains how refunds work for courses purchased from Talyzo, operated by Talyzo. By purchasing a course, you agree to this policy. Please read it carefully before you pay.
Digital courses — please choose carefully
Talyzo courses are digital products delivered instantly online. Because content is accessible immediately after purchase, we follow the standard practice for digital learning products in India:
Once a course has been accessed or its content opened, the purchase is considered “consumed” and is generally non-refundable.
We strongly encourage you to try before you buy:
- Start with our Free Chapter / free lesson to experience the teaching style, hints, and explanations.
- Review the course description and topic list on our store.
When you may be eligible for a refund
We want you to be happy. You may request a refund if all of the following are true:
- You request it within 7 days of purchase, and
- You have not accessed / opened the course content beyond a minimal preview (for paid courses), and
- The purchase was not made under a special promotional, discounted, or bundle offer marked non-refundable.
Always refundable: duplicate or failed payments
If you were charged twice for the same course, or money was deducted but the course did not unlock due to a technical error, we will refund the extra/failed amount in full. Just contact us with your payment details.
What is non-refundable
- Courses where content has already been accessed/opened
- Purchases made more than 7 days ago
- Free lessons and free resources (nothing was charged)
- Items bought under clearly-marked non-refundable promotions or bundles
- Payment gateway charges or taxes (where a partial refund applies)
How to request a refund
Email care@talyzo.in with:
- Your registered email address
- Order/payment ID (from your confirmation email)
- Reason for the request (optional, but it helps us improve)
We'll review and respond within 2–3 working days.
How refunds are processed
- Approved refunds are made to your original payment method (UPI, card, net-banking, or wallet).
- Once approved, refunds are typically initiated within 2–3 working days and reflect in your account within 5–7 working days, depending on your bank or payment provider.
Payments and platform
Payments are processed by secure third-party gateways (such as Razorpay, PayU, Paytm, or Instamojo) via our learning platform (Graphy). Refund timelines may depend on these providers.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page.
Contact
Questions about refunds? Email care@talyzo.in.
Talyzo, Noida, Uttar Pradesh, India.
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